After being ghosted over six weeks by another company, Precision Pool came out to diagnose our pool problems within three days. The technician was able to temporarily get our system working while we waited for the defective part to come in. The technician came today and replaced the defective part. He was very knowledgeable, courteous, and professional. The price was very reasonable. We would definitely recommend them to anyone!
Response from the owner:Thank you so much for this, and for giving us the chance to earn your trust after such a frustrating start with the other company. Six weeks of no communication isn't okay, and getting your system back online within three days, even as a temporary fix while we waited on the part, is exactly the turnaround we aim for.
We're glad the repair went smoothly and that Dane took good care of you and explained things clearly along the way. Honest, prompt work at a fair price is what we're all about, and it means a lot to hear that came through.
Thanks again for trusting us with your pool. Welcome to the Precision Pools family!
